Terms and Conditions

Trippik is operated by Inovar360, a sole trader (empresário em nome individual) registered with the Portuguese Tax and Customs Authority, tax number (NIF) 309708877, with its address at Rua do Diogo Cão, Edifício Urban 31, Apartamento AB, 4950-283 Monção, Portugal (“we” or “us”). For any question, contact us at [email protected].

Trippik is a social network for discovering places in Portugal: it lets you find spots, save favorites, create lists and routes, post photos and reviews, check in at places and follow other explorers. Some features are free; others are part of the Premium subscription (section 6).

• You must be at least 16 years old to create an account. If you are a minor, you need the consent of the holder of parental responsibility.
• You are responsible for keeping your password secure and for all activity on your account. Let us know immediately at [email protected] if you suspect unauthorized access.
• The information you give when you sign up must be true and up to date.

By using Trippik you agree to follow the Community Guidelines. In particular, you may not:

• Post content that is illegal, offensive or defamatory, that incites hatred or violence, or that involves minors in an inappropriate way;
• Harass, threaten or stalk other people, or post other people’s personal data without their permission;
• Make up places, use photos that are not yours without permission, or mislead others about the access to or safety of a place;
• Spam, post unauthorized advertising, or try to manipulate points, missions or rewards (Compasses);
• Access the Service by unauthorized automated means, or try to compromise its security.

The content you post (photos, texts, reviews, lists) remains yours. By posting it, you grant us a non-exclusive, worldwide, royalty-free license to host, display and distribute it within the Service, for the purpose of operating and promoting the Service. You warrant that you hold the necessary rights to that content.

We may remove content or suspend accounts that breach these Terms or the Community Guidelines, through moderation (section 8).

• Premium is a paid, automatically renewing subscription, available as a monthly plan (€4.99) or an annual plan (€49.90). Prices include VAT at the applicable legal rate.
• Payment is processed securely by Stripe; we do not store your card details. The charge appears on your statement as “TRIPPIK”.
• The subscription renews automatically at the end of each period, at the price then in effect, until you cancel it.
• You can cancel at any time in the billing portal (from the Premium screen). You keep Premium access until the end of the period already paid for; there is no refund for the current period, except as provided in section 7.
• If a payment fails, we may suspend Premium access until the issue is resolved.

As a consumer, you have the right to withdraw from the subscription contract within 14 days of its conclusion, without giving any reason, by contacting us at [email protected].

Legal exception: when you activate Premium, the digital service is made available immediately. If you requested that immediate start and acknowledged that, once the contract has been fully performed, you lose your right of withdrawal, that right no longer applies to the period already provided (under Decreto-Lei n.º 24/2014, the Portuguese Decree-Law on distance and off-premises contracts).

To keep Trippik safe, we may review reports and, where justified, issue warnings, remove content, temporarily suspend or ban accounts that breach these Terms. A suspended or banned account cannot post (on the website or in the app).

You can close your account whenever you wish. We may terminate or suspend the Service, or your account, for serious or repeated breach of these Terms.

The Trippik brand, logo, software and design of the Service belong to us or our licensors and are protected by law. These Terms do not transfer to you any rights in them, beyond what is necessary to use the Service.

Trippik is provided “as is”. Information about places is largely generated by the community and may contain inaccuracies — always check the access, conditions and safety of a place before you go, especially in nature. We are not responsible for decisions you make based on the content, nor for content posted by other users.

Nothing in these Terms excludes liability that cannot be excluded by law, in particular towards consumers.

How we handle your personal data is described in our Privacy Policy, which forms an integral part of these Terms.

We may update these Terms to reflect changes to the Service or to the law. If the changes are significant, we will give you reasonable advance notice (by email or within the Service itself). Continuing to use the Service after the changes take effect means you accept them.

These Terms are governed by Portuguese law. In the event of a consumer dispute, you may use alternative dispute resolution through the Livro de Reclamações eletrónico (Portugal’s official electronic complaints book) and the competent consumer alternative dispute resolution entities (RAL), as well as the European online dispute resolution (ODR) platform. This is without prejudice to your right to go to court.

Inovar360 — NIF 309708877 — Rua do Diogo Cão, Edifício Urban 31, Apartamento AB, 4950-283 Monção, Portugal.
Email: [email protected].